Terms & Conditions

  1. Terms and Conditions for Hotel Booking Website**

    1. **Booking Process:**
       – By using our website and booking services, you agree to adhere to the terms and conditions outlined herein.
       – You must be at least 18 years old to make a booking through our website.
       – The booking process involves selecting dates, room type, providing personal information, and payment details.

    2. **Reservation Confirmation:**
       – Upon completing the booking process, you will receive a confirmation email with the details of your reservation.
       – It is your responsibility to review the booking details for accuracy and contact us immediately if any discrepancies are found.

    3. **Payment Policy:**
       – Payment is required at the time of booking unless otherwise specified.
       – We accept major credit cards and other payment methods as indicated on our website.
       – All prices are displayed in the currency specified on the website and include applicable taxes and fees unless otherwise stated.

    4. **Cancellation and Modification:**
       – Cancellation and modification policies vary depending on the room type and rate selected.
       – Please refer to the specific cancellation and modification policy provided during the booking process.
       – Cancellation or modification requests must be made through our website or by contacting our customer service team directly.
       – Failure to cancel or modify a reservation within the specified timeframe may result in charges as outlined in the cancellation policy.

    5. **Check-in and Check-out:**
       – Check-in time is typically after 3:00 PM local time, and check-out time is before 12:00 PM local time, unless otherwise agreed upon.
       – Early check-in and late check-out may be available upon request and subject to availability. Additional charges may apply.

    6. **Guest Responsibility:**
       – You are responsible for providing accurate and complete information during the booking process.
       – You must present a valid form of identification and the credit card used for booking upon check-in.
       – Any damages or losses incurred during your stay may be charged to your credit card.

    7. **Privacy Policy:**
       – We are committed to protecting your privacy and safeguarding your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

    8. **Force Majeure:**
       – We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of nature, government restrictions, wars, or terrorism.


    9. **Changes to Terms:**
       – We reserve the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

    10. **Contact Information:**
       – If you have any questions or concerns regarding these terms and conditions, please contact us at undertheroofstays@gmail.com.

    By using our website and booking services, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. Failure to comply with these terms may result in cancellation of your reservation or additional charges.